PRIVACY

Privacy policy

What we collect, why we collect it, and who sees it — in plain words.

What we collect

When you open a request we ask for your name, phone number, an optional email, and the details of what you need. That is all this site collects.

Why we collect it

Only to arrange the service you requested and to contact you about it. We don't use your details for marketing, and we never sell or share them with third parties.

Who can see it

Only the MDN concierge team handling your request. The public tracking page shows the request status only — never your name, phone, or details.

Payments

This site takes no payments and stores no payment details. Any payment is agreed and handled directly with our team.

Questions about your data

Write to us at info@mdn.international and mention your reference code.